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Online Essentials by Spotzer Digital + Telstra launches in Australia

We are excited to announce that Spotzer Digital has been selected to manage the transition of Telstra BusinessWebsite Services customers to Online Essentials by Spotzer Digital. Over the past few years, Spotzer Digital and Telstra have successfully collaborated to deliver a comprehensive suite of online presence and digital marketing services for Australian small and medium businesses. We look forward to continuing to provide exceptional support and innovative solutions to the Telstra Business Website Services customers and our global Online Essentials customer base.

Online Essentials by Spotzer Digital is a dedicated business unit within Spotzer Digital that provides partners with a comprehensive reseller program. Through this program, resellers generate leads and acquire customers, while Online Essentials manages the entire process—from technology solutions and subscription billing infrastructure to sales, customer onboarding, and ongoing customer lifecycle management. In addition to supporting resellers, we engage directly with customers, ensuring a seamless experience. As Spotzer Digital continues to enhance its platform of solutions for SMBs, we are excited to launch Online Essentials in Australia, in collaboration with our foundational partner, Telstra.

About Online Essentials by Spotzer Digital
Online Essentials is a subsidiary of Spotzer Digital and works directly with end customers through reseller channel partners. They offer best in class digital solutions to help small business owners thrive and grow their businesses.

About Telstra
Telstra is Australia’s leading telecommunications and technology company, offering a full range of communications services and competing in all telecommunications markets. In Australia, they provide 18.8 million retail mobile services, 3.8 million retail fixed bundles and standalone data services and 960,000 retail fixed standalone voice services.

If you are interested in becoming an Online Essentials reseller please get in touch.

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For current Telenet customers

IF YOU ARE A CURRENT TELENET CUSTOMER AND ARE VISITING OUR SITE IN CONNECTION WITH THE TRANSFER OF YOUR CONTRACT TO ONLINE ESSENTIALS BY SPOTZER DIGITAL, PLEASE READ ON:

As of October 31, your website services will be transferred from Telenet to Online Essentials. Nothing will change for your website: it will remain online without interruption and you can continue to count on the same reliable support as before. The only change is that from that date onwards, you will receive your invoices directly from Online Essentials. You will receive clear instructions by email on how to update your payment details. Until then, you do not need to take any action yourself.
Below you will find answers to the most frequently asked questions about this transition.

What will happen to my website after October 31?

Your website will remain online as usual. There will be no interruptions or changes to the content. You will receive the same service, only directly from Online Essentials instead of Telenet.

Do I need to do anything to keep my website online?

Your website will remain online automatically. In November, you will receive an email with instructions on how to update your payment details so that payments are made directly to Online Essentials. Until then, you do not need to take any action.

What is the difference between Telenet Website Services and Online Essentials by Spotzer Digital?

There is actually no difference. Telenet already worked with the Online Essentials by Spotzer Digital team to provide the websites and support you know today. Your service will continue as before, usually even with the same support team. Online Essentials by Spotzer Digital will simply take over all obligations from your current contract.

Will my website be interrupted?

No. As long as you update your payment details and pay your invoices to Online Essentials, your website will remain available without any interruption.

Will the prices change?

No. Telenet and Online Essentials by Spotzer Digital have ensured that your package and price will remain unchanged.

When will my invoice change?

From October 31, you will receive your invoice directly from Online Essentials by Spotzer Digital. The amount for your website services will remain the same.