AI Receptionist for Small Businesses

Ne manquez plus

aucun appel

Chaque appel manqué est une opportunité perdue. Online Essentials vous offre un assistant professionnel qui répond à chaque appel, filtre les démarchages inutiles et prend vos rendez-vous, afin que vous puissiez enfin vous concentrer sur votre cœur de métier.

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Solution de répondeur automatique

Appels manqués Equal Revenus manqués

You spend good money getting the phone to ring. When it rings while you are up a ladder, under a sink or with a customer, that money goes to whoever answers next. Most people who reach a voicemail do not leave a message.

The enquiries that land on your website at nine at night have the same problem. Nobody is there to answer them.

Our AI Receptionist covers both. It answers your calls and your website chat, around the clock, using what it knows about your business to guide the caller or visiter to become a lead.

Choose your cover

Answer your website, your phone or both

Two levels, one AI. Start with chat and add voice when you are ready, without losing anything you have already set up.

AI Receptionist Chat

AI Receptionist Chat and Voice

Everything in Chat, plus a dedicated number that answers your calls
Adds WhatsApp, so more customers can reach you where they already are
Accents for your region, chosen to suit your business
We set it up with you on a call, and support you afterwards
Ideal if the phone is how your customers reach you

Votre réceptionniste 24/7

Tout ce dont vous avez besoin pour ne jamais manquez une piste

It takes the front line work so you can get back to the job.

Knows your business: It learns from your own website and business details, so it can talk about your services, opening hours, location and what you actually do.
Answers every call and chat: No voicemail, no unanswered chat box, whatever the hour.
Natural conversation: Callers talk normally. No phone menus, no “press one” for sales.
Captures the lead: It takes the name, number and reason for calling, creates the contact, and tells the caller someone will be in touch.
Every conversation on record: A transcript of every chat, and a summary, transcript and recording of every call.

Books the appointment: Schedules directly during the chat if connected, or logs requested times for manual confirmation if disconnected.
Step in whenever you like: Pick up any conversation yourself and reply directly.
Voices: Choose the voice and accent that suits your business.
A CRM, included: Every caller becomes a contact with their whole conversation history attached. Nothing to export into another system.
One inbox for everything: Whichever channels you use, every conversation lands in the same place against the same customer.

Trained on you

It answers from your business, not from the internet

Give us your website address and we scrape it, up to a hundred pages, and us it to build the knowledge base for your AI Receptionist. Your opening hours, address and services come from your business profile. When your site changes, it refreshes itself, so you are not logging in to keep it current.

Getting started

Live on your website today, on your phone this week

Chat is self-serve. Voice takes a little longer, because your phone number has to be verified first.

1. Check your details
Sign in and confirm your contact details, opening hours and services are right.

2. Confirm your website
We read your site so your receptionist knows what you do.

3. Add it to your site:
Copy one line of code onto your website, send yourself a test message, and you are live.

1. Verify your business:
Phone providers require proof before a number can be issued. Have your business ID, proof of registration and proof of address ready. It usually comes back within a day.

2. We set it up with you:
On a call, we check what your receptionist knows, tune how it answers and choose its voice.

3. Forward your calls:
Copy one line of code onto your website, send yourself a test message, and you are live.

Heart in action

Real conversations, start to finish

Ask it something

The chat box on this page is our AI Receptionist. It is trained on Online Essentials the same way yours would be trained on your business. Ask it what it can do, how setup works, or what happens to a lead once it has been captured.

Hear it in action

Hear it answer a real call

Recorded on a live receptionist. Press play.

After hours enquiry
Booking request
Price question
Lead captured

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Our Packages

A plan that fits how your customers reach you

Not sure which one? Request a call back and we will size it against how much your phone actually rings.

Live chat on the website, plus SMS and WhatsApp
Trained on the business website
Conversation summaries
Lead capture to the CRM
Self-serve setup

$49 per business, p/m

Everything in Chat, plus a dedicated phone number
100 voice minutes a month, about 50 calls
Call summaries and recordings
Bookings, CRM and client management
Email and SMS notifications
Consultation call and support

$139 per business, p/m

Everything in Premium 100
300 voice minutes a month, about 150 calls
Suits steady inbound call volume
Consultation call and ongoing support

$189 per business, p/m

Découvrir la solution

Let your customers reach you, whenever they call

Built for small businesses, so you get the cover of a receptionist without hiring one. Every caller gets a friendly, professional response and an answer straight away.

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Fréquemment Questions posées

Que peut faire exactement la réceptionniste IA ?

It answers calls and website chats, qualifies leads, responds to questions about your business, takes messages and captures caller details, all in natural conversation. Where your booking system is connected it books the appointment too. Every conversation is recorded, transcribed and summarised so you can see exactly what was asked.

What’s the difference between Chat and Chat and Voice?

Chat answers enquiries on your website and by SMS. There’s no phone number involved, you set it up yourself, and you can be live the same day. Chat and Voice adds WhatsApp and a dedicated number that answers your calls, which means your business needs verifying first. Both use the same AI and the same inbox, so starting on Chat and moving up later costs you nothing.

Will callers know they’re talking to an AI?

It holds a natural conversation, so there are no menus and nothing to press. Callers just say what they need. You pick the voice and accent so it suits your business.

How does it know about my business?

It reads your website, up to a hundred pages, and combines that with your business details. So your hours, address and services come from your own information rather than generic industry answers. When your site changes it refreshes itself, so there’s nothing to keep up to date.

Combien de temps dure l'installation ?

Chat can be live the same day. You check your business details, confirm your website address, then copy one line of code onto your site. Voice takes a little longer, because your business has to be verified before a number can be issued. That usually comes back within a day, and then we set it up with you on a call.

Do I need a new phone number?

No, you keep the number your customers already use. On the voice plans a dedicated number is issued for your receptionist and you forward your line to it.

Why does my business need to be verified?

Phone providers won’t issue a number without proof of the business. You’ll need your business identification number, proof of registration and proof of address. It’s a one off step, it usually comes back within a day, and requirements vary a little by country.

Can it book appointments?

Yes, when your booking system is connected. Once that integration is set up it books during the conversation rather than taking a message. If nothing’s connected it records the time the caller asked for so you can confirm it yourself.

S'intègre-t-il à mes outils existants ?

For most businesses there’s nothing to integrate, because a CRM comes with it. Every caller becomes a contact with their full conversation history attached. Booking systems and calendars connect through an integration we set up for you.

What happens to the leads it captures?

Each one becomes a contact in your CRM with their name, number, what they wanted and the whole conversation attached. You’re notified when something needs you, so nothing sits waiting to be noticed.

What if a caller asks something the AI doesn’t know?

It takes their details, tells them someone will follow up, and logs the conversation with a summary so you know what was asked. You can also step into any conversation yourself and reply directly.

Can I listen back to calls?

Yes. Every call gives you a recording, a full transcript and a written summary, all saved against the contact. Chat conversations get a written summary.

What happens if I run out of minutes?

The voice plans include a set number of minutes each month and they reset on the first. Individual calls are capped at ten minutes. If you’re regularly close to your allowance we’ll flag it, because the next plan up usually works out better.

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